Support
Sales
Success
Work
Support
Made Excellent
with AI
Cut costs, squash churn, and improve customer experiences by connecting your company knowledge to a single AI platform.
Cut costs, squash churn, and improve customer experiences by connecting your company knowledge to a single AI platform.
Give every rep access to knowledge across any source to close tickets faster, confidently respond to customers, and get up to speed on any account or initiative
Add Ask-AI's Generative Search to your help center and allow customers to search through your knowledge base, community and learning resources without getting stuck. Deploy in minutes with out of the box solutions or build customer apps on our robust APIs.
Build AI-powered apps customized to reinforce your playbooks, SOPs and best practices.
Automate busy work like summarizing tickets, creating new articles, and drafting customer messaging.
Give reps time back to focus on what matters: customers
See also
Uncover knowledge gaps and recurring questions asked by internal teams and customers. Build informed, data-backed product roadmaps, processes, and enablement.
Ask-AI sits on top of your employee’s browser, readily available to assist in any search or AI task.
Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.
Ask-AI automatically surfaces vetted answers within your Help Center – solving many customer issues without a touchpoint.
17-point increase in team collaboration within six months
77% improvement in First Response Time on Support
38% improvement in Time To Resolution on Support tickets
21% improvement in First Response Time on Support tickets
"During a time when we were prioritizing efficiency and cutting software costs, Ask-Al was one of the only new software tools we purchased."
You determine what data is integrated into Ask-AI and how it’s accessed by your teams. You’re in control.
Ask-AI is SOC 2 Type II-certified, ISO 27001-certified, and fully GDPR compliant.
No customer data is ever shared with third parties, or used to train LLM models.
"We're getting answers from data sources we didn't know we had access to. It truly is a time saver."
"During a time when we were prioritizing efficiency and cutting software costs, Ask-Al was one of the only new software tools we purchased."
"While other companies were presenting slideware; Ask-Al is delivering useful Gen Al solutions today that are deeply ingrained with our employee workflows, highly accurate, and constantly delivering valuable insights"
"Ask-Al is a GAME CHANGER! Makes it so easy to find answers across all our tools in seconds. Strongly recommend!"
