Ask-AI Blog

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Case-study

AI-Powered Knowledge Management: A Practical Guide for GTM Leaders

Become a go-to resource for how to implement AI across customer-facing teams

Team Ask-AI
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Case-study

The Top Security Concerns to Keep in Mind When Integrating AI Into Enterprise Workflows

AI boosts support efficiency, but data privacy is crucial. Key steps include selecting secure partners, providing training, monitoring performance, and fostering a privacy-first culture for responsible AI use.

Maryna Paryvai
CX Executive
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Case-study

How to Choose the Right AI Solution for Your Company

Deciding which AI solution is right for your company can be difficult. We made the decision easier to assess.

Team Ask-AI
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Case-study

Should We Really Build Our Own Knowledge Management Platform In-house?

How to avoid the common pitfalls of building an in-house knowledge management solution.

Antasha Durbin
Writer
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Case-study

What’s an AI Committee and Why Do You Need One?

Forming committees for strategic AI adoption helps companies stay organized and make well-informed decisions. In this article, we’ll explore what an AI steering committee is, why your organization needs one, and the steps to take to form one.

Antasha Durbin
Writer
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Case-study

Yotpo and Ask-AI: Improving Case Handling Efficiency by 30% and Minimizing Internal Tickets

Yotpo agents who use Ask-AI's assistant on a daily basis to search for answers are able to achieve a 30.2% reduction in ticket handling time.

Team Ask-AI
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Case-study

Security: What to Look for in Any AI Software Evaluation

What should be non-negotiable on your evaluation checklist, and what can you keep as a nice-to-have? Today, we’re sharing some tips to help you understand the most important Security points to keep in mind when evaluating AI software.

Ian Wright
Writer
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Case-study

monday.com uses Ask-AI to Enhance the Customer Experience

Ask-AI has had an immediate impact on ticket handling time at monday.com, with teams seeing a 13.5% reduction in ticket handling time among its most-active Ask-AI users – a nearly tenfold jump compared to a 1.4% reduction for non-active users.

Team Ask-AI
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Case-study

Embrace the Knowledge Chaos

Once we let go of the idea of a single perfect knowledge base, our actual knowledge creation and consumption skyrocketed – we saw a 10x increase compared to the traditional method of hiring technical writers.

Alon Talmor
Founder and CEO
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Case-study

Conductor deploys Ask-AI to slash agent ramp times, boost collaboration, and improve customer satisfaction

With nine different software tools and multiple ticketing systems, Conductor’s tech stack was always going to be complex to bring together. Other AI vendors quoted a 2-3 month integration process before Conductor could start using their tools. To Joe’s surprise, with Ask-AI the entirety of Conductor’s org-wide data was ready to use in just three weeks.

Team Ask-AI
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Case-study

3 Things Companies Get Wrong About Workplace AI

Here's the three most common mistakes that organizations make when implementing AI – and the steps you can take to avoid them.

Amita Parikh
Writer
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Case-study

Yotpo and Ask-AI: Improving Case Handling Efficiency by 30% and Minimizing Internal Tickets

Yotpo agents who use Ask-AI's assistant on a daily basis to search for answers are able to achieve a 30.2% reduction in ticket handling time.

Team Ask-AI
Read more
Case-study

monday.com uses Ask-AI to Enhance the Customer Experience

Ask-AI has had an immediate impact on ticket handling time at monday.com, with teams seeing a 13.5% reduction in ticket handling time among its most-active Ask-AI users – a nearly tenfold jump compared to a 1.4% reduction for non-active users.

Team Ask-AI
Read more
Case-study

Conductor deploys Ask-AI to slash agent ramp times, boost collaboration, and improve customer satisfaction

With nine different software tools and multiple ticketing systems, Conductor’s tech stack was always going to be complex to bring together. Other AI vendors quoted a 2-3 month integration process before Conductor could start using their tools. To Joe’s surprise, with Ask-AI the entirety of Conductor’s org-wide data was ready to use in just three weeks.

Team Ask-AI
Read more

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