Responsible AI

Industry-leading AI standards

Ask-AI is built from the ground up to meet and exceed today’s AI security, privacy, and compliance standards. It’s at our core.

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Deploy AI safely and responsibly with Ask-AI

Enterprise Deployment and Compliance

You determine what data is integrated into Ask-AI and how it’s accessed by your teams. You’re in control.

Enterprise-Grade Certifications

Ask-AI is SOC 2 Type II-certified, ISO 27001-certified, and fully GDPR compliant.

No Third-Party
Training - Ever

No customer data is ever shared with third parties, or used to train LLM models.

GDPR
Compliant
SOC2 Type II
Certified
ISO27001
Certified

Best-in-class security and compliance protocols

Indexing Controls

Filter and restrict granular data directly at every source - down to individual fields. Ask-AI doesn’t touch the rest.

Automatic PII Redaction

Leading AI models automatically redact your Personally Identifiable Information (PII) from a number of data sources whenever possible.

Logical Separation

Your data is logically separated into a dedicated tenant within Ask-AI. No tenant’s data ever becomes accessible to another customer.

User Authentication & Permissions

All users are required to authenticate access to Ask-AI via existing SSO solutions. Ask-AI can also match existing access controls for most user permissions in your tech stack.

Secure Cloud Environment

All processing of data is completed in Ask-AI’s secure cloud environment. No customer data is ever shared with any third party vendor or used to train any LLM models.

Secure Encryption At Every Step

All data is encrypted using industry-leading standards - in transit at TLS 1.2/1.3 and at rest in AES 256-bit encryption.

Frequently asked questions

What LLMs (Large Language Models) are being used at Ask-AI?
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Ask-AI leverages a proprietary set of AI models in order to provide our services. This includes models owned by Ask-AI,
open-sourced models, and select models provided by third parties. 
If you are using third party models, how does that work?
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Third party models are deployed only within Ask-AI’s secure cloud environment, and only ever as an “offline” copy. This copy is not connected to third party vendors in any way.
How is my data used with AI models?
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All processing of customer data is completed in Ask-AI’s secure cloud environment. No customer data is ever shared to any third party vendor, and no customer data is ever used to train any LLMs.
How is customer data stored?
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All Ask-AI data is encrypted using industry-leading standards – in transit at TLS 1.2/1.3 and at rest in AES 256-bit encryption. Your data is logically separated into dedicated tenants, and no tenant’s data ever becomes accessible to another customer.
How do you handle Personally Identifiable Information (PII)?
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You have full control during the integration process to determine what data sources and fields are integrated into Ask-AI, as well as appropriate user permissions. Furthermore, Ask-AI deploys leading AI models to automatically scrub and redact customer PII from a number of data sources wherever possible.
What certifications do you have?
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Ask-AI has the following certifications in 2024:

● SOC 2 Type II Certified
● ISO 27001 Certified
● GDPR Compliant

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