Ask-AI sits on top of your employee’s browser, proactively assisting them throughout their day.
Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.
Ask-AI automatically surfaces vetted answers within your Help Center - solving many customer issues without a touchpoint.
Ask-AI spots the most frequently repeated questions for your team – and proactively surfaces the best answer to recipients.
Ask-AI analyzes questions, documents & conversation data to uncover key knowledge gaps & recurring issues.
Follow new questions as they emerge and grow over time – so you’re equipped to address them proactively.
Grow your knowledge base effortlessly as designated experts contribute to queries.
Built-in gamification and leaderboards encourage team participation in the knowledge management process.
Team members can easily verify or disqualify information via a helpful Thumbs Up/Down.
Search, summarize, and segment customer feedback in seconds – so you can prioritize areas of improvement and focus. No more sifting through thousands of customer calls and disposition notes just to know how your customers are feeling.
Get the powerful insights and customer trends you need to inform your Product roadmap.
Ask-AI delivered on the promise of reducing headcount and increasing productivity per engineer
See more customer stories
13.5% reduction
in ticket handling time
33% reduction
in internal ticket submitted to Customer Success
10x improvement
in handling time vs. non-Ask-AI users
"The feedback from our customers has been overwhelmingly positive. They are delighted that we can answer their questions on the spot during the calls, rather than having to wait for a response offline."
