Minimize context-switching and help employees stay in the zone. Ask-AI's Enterprise Search sits on top of your employee’s browser and software, proactively assisting throughout their day.
Ask-AI sits on top of your employee’s browser, readily available to assist in any search or AI task.
Ask-AI works 24/7 inside your Slack, answering questions and proactively building out your knowledge base.
Ask-AI automatically surfaces vetted answers within your Help Center – solving many customer issues without a touchpoint.
30% reduction in ticket handling time
20% reduction in internal tickets submitted
Daily usage of Ask-AI by Yotpo's Support and Success teams
Get an Enterprise Search built from the bottom-up with AI – using state-of-the-art AI and ML models, vector search, and knowledge graphs to understand the entirety of your data. Automatic pre-processing steps help summarize only the most relevant information and documents to your search. Available in English, German, French, Italian, Spanish, and Dutch.
Ask-AI is grounded in your knowledge. Search responses include Verified Citations from your documentation so employees know they can use the information at hand – safeguarding you against unnecessary AI hallucinations.
Tired of poor matches that barely fit your search? Ask-AI only displays results if there are actually relevant answers to show. Confidence models filter out irrelevant results, and can account for factors ranging from article relevance, to data source, create date and modified date, article usage, feedback, and more.
Open, review, and reference documents directly within Ask-AI’s browser extension, web portal, and more - no sifting through tabs or getting distracted from your tasks.
Seamlessly share links and AI answers with teammates in any format – from generative answers to Verified Citations to summarized previews.
Team members can verify or disqualify information via an easy Thumbs Up/Down – improving future search results and identifying outdated knowledge.
Reading every document end-to-end? Ask-AI generates a helpful summary of key points for any document, saving you precious time – from support tickets to Slack messages to Knowledge Base articles.
Grow your knowledge base effortlessly as designated experts contribute to queries.
Team members can easily verify or disqualify information via a helpful Thumbs Up/Down.
Built-in gamification and leaderboards encourage team participation in the knowledge management process.